A donor sent a payment from his paypal, but we never received it

loveofvn
New Community Member

A donor sent us a donation. We received an email from PayPal that we'd received the money, but it has never appeared in our account. (Over a month ago.) Also, the transaction ID from the email doesn't exist. The donation shows as completed in the donor's PayPal account. I'm very concerned one of us has been the victim of fraud and/or a hacker. I've change the password on our account as a precaution. This was a large donation to buy a child a laptop...help! Thanks

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