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A Scam?

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annkristin
Contributor
Posted on

Hi! Befors Christmas I ordered a Jacket from ORDERPLUS LIMITED. THE PRIZE: 27,89 USD 

Delivery: 15,88 USD

I ordered: One Casual Oversized Cat Print Lambsool Hooded Coat

My Order: UG8221194336YP

Transaction-ID: 6DK188829340951OK

 

The Jacket that was sent to me was Nothing Like the one I ordered! This one is Really Ugly

and looks Very Cheap!
What can I do? Has ANYONE COMPLAINING got Their Money Back?? Tanks Ann-Kristin [removed]

I

 

1 REPLY 1

A Scam?

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kernowlass
Esteemed Advisor

@annkristin 

 

Another Social Media Chinese website selling tat?


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
You receive an item but it’s significantly different than the description or you receive a totally different product.

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

Do not close the dispute until you have a refund or your item.
If a seller states that they can't refund until you have closed the dispute don't believe them.
Escalate the dispute to a claim within 20 days (before it times out), if you need Paypal to get involved.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will issue a chargeback.

 

 


Advice is voluntary.
Kudos / Solution appreciated.

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