$800 transferred from my checking account via PayPal that I didn't authorize.

[BeagleBoy73]

 Today I logged into my checking account and found that over past 2 days a total of $800 was transferred out via PayPal.  When I logged into my PayPal account the only transactions it shows are some very small withdrawls for a charity I give to once a month.  The PayPal account shows at the top that I've been a member since 2023 but I've been using it for years.  Does this mean I may have a really old account still active that I don't know about that got hacked?  Anybody else have this type of thing happen and what does a person do about it?  I already had the bank deactivate all ties to PayPal since I don't know what is going on.  

[PayPal_Meghan]

Hello @BeagleBoy73, 

Thanks for joining the PayPal Community! 

I apologize for the concern caused by the unrecognized charges showing in your bank account. I know I would feel the same way. There's a possibility that you have an older account that had unauthorized access. If that's not the case, your bank account or card number might have been compromised and then added to a different PayPal account. 

I'm glad to hear you were already able to report the transactions with your bank. When you have a few moments, please reach out to Customer Support by selecting 'Contact' at the bottom of PayPal.com. Since the transactions don't appear on your main PayPal account, Customer Support will likely ask for the full bank account number or card number that was compromised. They'll use the number to search for the transactions in the PayPal system to then locate the compromised PayPal account. 

I hope this information helps you find out what happened and that you receive refunds for the transactions soon! 

- Meghan

[erik105]

In my case also CAD 800 was transferred from my checking account to paypal. I was not able to trace the initiator of this transaction. The facilities of the paypal site and the feedback from the resolution center are not helpful. I have not used paypal in years and this definitely is not a scheduled transfer or something I authorized. Is this a paypal glitch?

I have sent the money back to my checking account, decoupled my bank from paypal and if I do not get an explanation what caused this unauthorized transaction I will cancel my paypal account.