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180 days yet can't release my money

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Rosana57
Contributor
Posted on

Why can't I transfer my money to the Bank after limitations and 180 day? It has being more than 180 days since my account went to limitations. I received an email from Paypal letting me know my money was free for transfer. Yet I can't transfer it .Any tips pals?

1 REPLY 1

180 days yet can't release my money

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kernowlass
Esteemed Advisor

@Rosana57 


You can normally withdraw via any linked bank account / card already on your permanently limited account. I don't think you can add a funding source to that account.

So your best option is to contact customer services and ask them to link a card for you OR send you a cheque with the balance in the post as per link.
https://www.paypal.com/us/smarthelp/article/how-do-i-get-money-out-of-my-paypal-account-faq2316 (only if available in your country).

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



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Kudos / Solution appreciated.

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