180 days limitation done

DasallaA
Contributor
Contributor

I receive email last June 2023 that my Paypal account put permanent limitation and i need to wait for 180 days before they will release my fund to make long story short this Dec 2, 2023 i reach 180 days of waiting to release my funds so i email paypal asking if im eligible to withdraw my funds ended up i still need to wait without time frame before paypal release my funds theres no dispute or report in my account so holding for 180 days is enough why they are extending it? 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@DasallaA 

 

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside. You also need to wait for the Paypal email allowing you to withdraw your funds.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.




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Kudos / Solution appreciated.
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DasallaA
Contributor
Contributor

yes paypal put limitation in my account last june 2023, so means 180 days is done but one of customer support mail me that paypal extend reviewing in my account i dont know why?

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DasallaA
Contributor
Contributor

this is what i got from customer 

 

 

I appreciate your time and effort reaching out to us about this concern.

I understand the importance of withdrawing your funds from your PayPal balance. Upon checking, I see that there has been a recent assessment conducted in your account and as it turns out, your funds will remain in your PayPal Balance and are yet to be scheduled for release.  

There's no specific time frame as to when the review process gets done but one thing is for sure, our back-office team is still reviewing your PayPal account and will get back to you via email once the review is done and as soon as the balance is ready for withdrawal. 

 

I apologize for the inconvenience that this brings.

 

Sincerely,
Ana [Removed]
PayPal

 

 

@kernowlass how is this possible they hold my funds for 180 days and i accept and patiently waiting for the time of release and now this is what ive got 🤦‍♂️

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DasallaA
Contributor
Contributor

theres no dispute inmy account thats why im eligible to transfer my funds but suddenly this 29th of november paypal put another 180 days in my account which is confusing since my account has permanent limitations or banned for using it so im just waiting for the date of my funds to be release

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