180 Days limitations from paypal

Mahmoudalsahar1
New Community Member

Hello

Paypal have limited my PayPal for 180 days.

I have received the money from tiktok as a company reward so no disputes or seller 

Then PayPal ask me for some doucments like my id card and  any thing to make sure the card which I withdraw with is mine . So I have create them a pdf file that contains a picture for my card and card number and a doucment from my bank that the card is mine. 

When I apply this files they refuse it after 1 day 

And limit my account for 180 days. 

Could I reduce the waiting time or ask them to review the sent files again 🤔 After 180 days limited Re: #I can never use PayPal services again? #fullaccountlimitation #180day wait to get my money?? #h Refund after 180 days 

Held over 180days Re: #I can never use PayPal services again? #fullaccountlimitation #180day wait to get my money?? #h 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Mahmoudalsahar1 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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