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Hi last week I received notifications saying that there are account limitations. I uploaded everything that was requested and now it says 'you can no longer use Paypal' without a clear reason.
My funds are told to be held for 180 days, did anyone had this before, and was the money returned after 180 days? Is there anything I can do to lift the ban sooner?
I tried the facebook chat thing and there are only automated messages, and I can't get hold to any person (says due to covid). I live outside of US so it is really hard for me to get any help. Can I get some help over here please, preferably a representative? Thank you
Any kind of help is much appreciated.
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If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.
If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.
Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions
Paypal also may request further documentation from you before you can withdraw those funds.
Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.
Advice is voluntary.
Kudos / Solution appreciated.
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If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.
If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.
Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions
Paypal also may request further documentation from you before you can withdraw those funds.
Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.
Advice is voluntary.
Kudos / Solution appreciated.
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Thank you for your reply. I will wait further for 180 days, and hopefully I can get into contacting an agent and hope everything will be solved nicely. Have a nice day.
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Is it possible to just issue the fund back to sender even if it's lesser than what's originally sent so he could just sent me back money maybe through bank to bank transaction? Because that money he sent to me should be used in our personal investment and also for my school fees and now I am not allowed to withdraw it and I don't know why because I do not sell anything nor that someone sent money to buy something in me.
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If there account is permanently limited then they can't use it let alone issue any refunds, a buyer would have to open a dispute to get money back from a permanently limited account !
Advice is voluntary.
Kudos / Solution appreciated.
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- withdrawal not completed in My Money Archives
- I have to wait 24-72 hours? in Disputes and Limitations Archives
- Was this a phishing email? in PayPal Basics Archives
- Account funds are unavailable, more than 180 days have passed in Disputes and Limitations Archives
- Never received refund to bank (over 30 days) in Payments Archives