cannot report problem or create case on pending transaction.

New Community Member
I have a pending transaction with Doordash. I don't know what happened when I chose the Paypal option on my Doordash but it just charged me instead of directing me to the paypal page with my credit cards to choose from. Now it has charged a card I had on file but is no longer active due to being lost. The pending transaction I tried to create a case in the resolution center, but it won't let me? I am unsure what to do? Will this affect me badly? I even have the card I replaced that card with on file. I need help?
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Esteemed Advisor
Esteemed Advisor



You can't open a dispute on a pending payment as you have not actually paid anyone yet.


When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment.

If they don't process the order and capture that payment then the pending status times out at 30 days post-payment and returns back to your funding source.

Advice is voluntary.
Kudos / Solution appreciated.
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