To fight fraud in the community (Fake Website) Weisailing Network Technology Co., Ltd
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Disputes & Chargebacks
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Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.
Have you opened a dispute yet???
Advice is voluntary.
Kudos / Solution appreciated.
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I ordered the Bamboo Charcoal Sanitary Pads Value Pack and they were absolute junk. The company said it was in British Columbia or I wouldn't have ordered if I knew it was in China. The product wasn't absorbent at all and was terrible. I expect PayPal to warn buyers when a website has so many people complaining about it. Unfortunately, I didn't see the complaints until I went to get a refund. It is a racket and I am disgusted with PayPal for not protecting their customers and letting this Chinese company take advantage of us. The company responded when I complained and said I could keep the product and they would give me $9.51 but I should have a return of $25.95.
I paid $31.72. ($25.95 plus, $4.99 Shipping & Handling, $.78 insurance) .
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Yes. I fell for this fake website too and I ordered the pack (B) of six mini pads. When the order arrived there were only three pads enclosed and they were of inferior quality. I immediately replied to their Customer Service dept "June" who answered that the package was delivered. She did not understand my complaint that only half the order was received. I then filed a claim with Paypal, (who are less than helpful ) and finally I filed a claim with the State Attorney General's office.
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I filed a complaint with my State Attorney General's Consumer Protection Office. Since PayPal will not crack down on these fraudulent foreign websites, let the USA government go after them.
There's not much I can do except that I avoid Chinese vendors like the plague and I use my credit card now instead of PayPal (which is worthless in protecting their consumers from fraud).
Etsy.com has some reliable vendors for handmade items. I use them instead of responding to Facebook scam ads now.
Good luck!
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The customer service email is “June” at <Removed> Keep copies of all your correspondence. Eventually PayPal intervened and I got a partial refund. File a report with the Internet Crime Complaint Center. There is a form on their website.
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- FRAUD: Weisailing Network Technology Co., Ltd. (Shemby, Unicotok), no resolution by Paypal. in Security and Fraud Archives
- Why are you taking money on behalf of a bogus company? in Security and Fraud Archives
- Weisailing Network Technology Co Ltd in Security and Fraud Archives
- Weisailing Network Technology Co. in Security and Fraud Archives