Been dealing with poor CS from Tracfone, eBay, UPS as well as PP and I finally discovered this feature/benefit of PP by accident. (not from PP which a rep could have told me in my mind) Since I didn't know this was available at the time I had initiated a return pickup with UPS since I wasn't there to receive the package - not like they stick around for you to answer the door anyway.
My question is, will this be an issue to get reimbursed for the return shipping? I saw mention of a return label and even shipping being deducted from the refund but want to make sure this is not going to be a problem. As it is UPS is taking their sweet time but as luck may have it now they may pick up today and I'm afraid this may not covered in this scenario even if it seems implied when deducted from the refund. I just want to make sure since I obviously can't rely on customer service from anywhere to give me comprehensive information, seems like everyone just wants to pass the buck and get you off the phone/chat ASAP and are either not given all the resources they need and/or have a ridiculous work volume so they don't really communicate much. (but Tracfone CS will insert "sir" every other words - overseas w/poor English skills of course)
