I lost my ID card and PayPal requested a copy of it now

[Addie4]

Lost id card haven't received a new one how can I solve this until I get my ID

[PayPal_Marina]

Hi @Addie4,

Welcome to PayPal's Community Forum! I'm sorry to hear that you've lost your ID. I know that would cause some concern. It sounds like you're being asked to supply information to verify your identity. In that case, there are a few alternative documents you can supply. Here's a Help Center article that should guide you through that process:

What kind of documentation can I provide to remove my account limitation?

I hope this helps!

- Marina