How long does it take for PayPal Purchase Protection to release the funds of a case?

himmispiderman
Contributor
Contributor

So I asked Paypal for a refund of a product. they closed the case for me and then they said "After our review, we found that certain transactions weren't unauthorized and hence couldn't be covered by PayPal Purchase Protection." I'm waiting for them to give the money back to the seller. The sellers case is not closed on their end but it is closed on mine. So my question is: How long does it usually take for Paypal to return the money back to the seller they denied a refund?

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1 REPLY 1

Harley125
PayPal Employee
PayPal Employee

@himmispiderman

 

Thanks for joining the Community! 

In this case, please contact us via message or phone to help you further regarding your dispute case. For more details please click 
 

I hope this helps! 

- Harley

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