Case response

akrho10
New Community Member
I a have a case in PayPal and I don't know where i can i see my response i tried to response a lots of time but i cant see if it's sent already or not?
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1 REPLY 1

PayPal_Marina
Moderator
Moderator

Hi @akrho10,


That's an excellent question. If you're referring to a dispute, you can find the case details in the Resolution Center by clicking on the case ID. If you're referring to an account limitation, you can visit the Resolution Center and select Go to Account Limitations for more information. It's best to use the PayPal website instead of the app to ensure you have full functionality when viewing the Resolution Center.
 

I hope this helps!
 

- Marina

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