Account access

Jamiemiller_03
New Community Member
Hi I have called PayPal to change my phone number and gain access to my account but I was asked the last 4 digits of the card on my account so I went through 4 or 5 cards from PayPal emails and none were right so I couldn't pass security she said and therefor couldn't gains access I have money in my account and it is imperative I regain access is there any other way of passing security I have a cess to my email I have GOV ID I could email etc
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jamiemiller_03 


You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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