i want to link my account with sandbox m getting below error

rohitgupta2432
Contributor
Contributor

Something went wrong. Your sandbox account could not be linked to your developer account. Try again.

If you wish to report this error please include the following error id: a7706930f05b8

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1 REPLY 1

MTS_Jennifer
Moderator
Moderator

Hello,

Thank you for posting to the PayPal Merchant Technical Support Community.

If your Sandbox Account is not currently linked to another developer account, I can associate it to your live developer account.

Can you please comment your live developer account merchant id/payer id (not the email)? Can you please comment your sandbox merchant id/payer id for the sandbox account that you are wanting to attach to your Developer Account?

To get your Merchant ID:

  • Log into your Sandbox account https://sandbox.paypal.com
  • Click on the Profile Icon to the left of the Log Out screen
  • Click on Account Settings
  • Click on Business Information on the bottom left
  • You will see PayPal Merchant ID and that is what I need.

     

Thank you,

Jennifer

 

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