getting INSTRUMENT_DECLINED"

metadesign2017
Contributor
Contributor

Hi,

 

when trying to pay using paypal getting this error message using php rest api

 

"name":"INSTRUMENT_DECLINED","details":[],"message":"The instrument presented was either declined by the processor or bank, or it can't be used for this payment.","information_link : https://developer.paypal.com/docs/api/payments/#errors","debug_id":"a40fc5da42b76

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2 REPLIES 2

mveciana
Contributor
Contributor

We are facing the same problem.

 

With sandbox accounts that have enough funds we are getting this error even with payments of 1€.

 

Yersterday it was working correctly, today with the same settings, whenever we execute a payment we are getting this exception.

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MTS_Justin
Moderator
Moderator
Hello,

Please see my thread about this issue.

https://www.paypal-community.com/t5/Sandbox-Environment/Balance-ACH-Funded-Payments-10001-Internal-E...

I'll update that thread once the issue has been resolved and it should also resolve the issue your seeing.

Apologies for any inconvenience


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