error on business pro sandbox account

[kjramsey]

I have tried several times to create a business account, upgrade it to pro and then try to process using the api credentials from opencart and I get the following error:

This transaction cannot be processed. The merchant's account is not able to process transactions.

I have access to another developer paypal account and I have a business pro creds that work in there, just not under this current account so I know the website works

[MTS_Justin]

Hello,

Please share the merchant id / payer id for the sandbox business account which you're attempting to use so I can review it's configuration.

Details for retrieving merchant id / payer id can be found in the thread pinned to the top of this forum.

Thanks !

[kjramsey]

here are the id's requested

merchant id: FCAYK8DUEFYZS  

Payer id: X4NNKY3ZBLV9J    

[MTS_Justin]

Hello,

Thanks for sharing the merchant id / payer id from your sandbox business account.

There was an issue with the configuration of payments pro on this account which I believe I've now fixed, so if you could test from your side and let me know of any issues I'd appreciate it.

Apologies for the inconvenience.

Thanks !

[kjramsey]

I am still getting the following error when I try to do a sale in sandbox

[MTS_Justin]

Hello,

Checked the account today and it's showing as being closed.

My next suggestion was to create a new sandbox account to see if the issue re-occurred within that account.

Thanks !