cancel
Showing results for 
Search instead for 
Did you mean: 

create sandbox accounts, and accounts' status are error

SOLVED
Moderator

Re: create sandbox accounts, and accounts' status are error

Issue should now be resolved

Existing accounts are no good, so delete them and create new accounts

Apologies for any inconvenience

Was my post helpful? If so, please give me a kudos!
Contributor

Re: create sandbox accounts, and accounts' status are error

Tried this... but showing "Your sandbox account could not be created. Delete it and try again."

Contributor

Re: create sandbox accounts, and accounts' status are error

Hi,

 

After I cleared Chrome's cache, then recreated sandbox accounts, the newly created sandbox accounts were usable. 

 

Thank you

Contributor

Re: create sandbox accounts, and accounts' status are error

Has this been fixed. I'm having the same issue with the status = error.

Highlighted
Moderator

Re: create sandbox accounts, and accounts' status are error

Hello @tonyfosc

This is an old thread from 2018, can you please create a new thread if your experiencing an issue today ?

Please also share the merchant id for your production account (the account you use to login to PayPal Developer) - Instructions on how to locate your merchant id can be found in the thread pinned to the top of the sandbox forum titled "how to report a sandbox issue".

Thanks !

Was my post helpful? If so, please give me a kudos!