When trying to look at my NVP/SOAP API it asks for my OLD phone number.

[Sailee]

As the title says.
I am already using a new phone number because a few months ago I lost the sim card. I think I still have it somewhere at home but I can't find it as of this moment.
And when trying to enter NVP/SOAP API settings, it asks me to have a *Qucik Verification*, either by call or SMS.
But the number it wants to use is the old one.
So I tried to add my new phone number and try again.
It still asks for that old phone number even after adding my new number in the account settings.
Tried to delete the old number so only the new number is in the settings..
It still asks for my old number!
I seems I can't enter NVP/SOAP API to look it up...
This is really frustrating since I can't test my website because of this.
Posting this a second time because for a week you are just ignoring me!

[MTS_Justin · Accepted solution]

Hi @Sailee

You will need to submit a ticket for this issue.

Go to "https://www.paypal.com/mts" and submit a support ticket with a brief description of the issue and provide your account email address. We can then assist you to resolve this issue.