Webhooks events no longer sent in sandbox
trelai
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Posted on
Oct-12-2020
02:23 AM
I can't receive any webhook events for some payments - they remained in 'pending' status and are never sent to my app. I even can't receive any events via webhook simulator right now.
Example webhook events IDs:
WH-9RL52025WC035563L-5KW88871793958618
WH-4S8392336S857824K-8RV44503UU589472S
3 REPLIES 3
MTS_Justin
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Oct-14-2020
04:50 AM
Hello,
Thanks for taking the time to report this issue.
We're aware and our engineers are already investigating the issue.
Once a solution has been provided, I'll update this thread. I'll also "pin" the thread to the top of the forum so other readers can know we're aware of the issue and working towards a resolution.
Apologies for any inconvenience.
Thanks !
Was my post helpful? If so, please give me a kudos!
Thanks for taking the time to report this issue.
We're aware and our engineers are already investigating the issue.
Once a solution has been provided, I'll update this thread. I'll also "pin" the thread to the top of the forum so other readers can know we're aware of the issue and working towards a resolution.
Apologies for any inconvenience.
Thanks !
Was my post helpful? If so, please give me a kudos!
jonaslins
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Oct-28-2020
07:51 AM
Hi, any progress on this issue?
The instability of webhook events sending is slowing down the development and efficient troubleshooting. Either some events are simply not sent or they are sent but they don't appear on the Sandbox webhooks events listing.
MTS_Justin
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Oct-30-2020
01:08 AM
Hello,
The issue has now been resolved.
Apologies for any inconvenience.
Thanks !
Was my post helpful? If so, please give me a kudos!
The issue has now been resolved.
Apologies for any inconvenience.
Thanks !
Was my post helpful? If so, please give me a kudos!
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