Unable to complete seller onboarding

[psy-online]

We're sorry, something seems to have gone wrong. error message is being shown at the top of the page while submitting personal info from URL https://www.sandbox.paypal.com/bizsignup/#/personalInfo during seller onboarding. Can't continue seller onboarding after that. Tried with multiple PayPal account and multiple sandbox account. No luck.

Please, take a look at the matter as soon as possible as our development is stuck for this

[Max2022]

I have the same issue. I am able to generate the onboarding URL using V2 API. When I go there using a Business sandbox account and click the "Agree and Connect" button, it just says "Something Went Wrong". The culprit is having "INVOICE_READ_WRITE" in "features".

Looking at the network tab and it tries to POST to https://www.sandbox.paypal.com/bizsignup/flows/setup, but gets a 404! BTW, my url when doing this is https://www.sandbox.paypal.com/bizsignup/#/grantPermissions. When generating the onboarding link, this is my POST body to "/v2/customer/partner-referrals":

  body: {
    operations: [
      {
        operation: "API_INTEGRATION",
        api_integration_preference: {
          rest_api_integration: {
            integration_method: "PAYPAL",
            integration_type: "THIRD_PARTY",
            third_party_details: {
              features: [
                "PAYMENT",
                "REFUND",
                "INVOICE_READ_WRITE",
                "ACCESS_MERCHANT_INFORMATION",
             ]
            }
          },
        }
      }
    ],
    products: [
      "EXPRESS_CHECKOUT"
    ],
    legal_consents: [
      {
        type: "SHARE_DATA_CONSENT",
        granted: true
      }
    ]
  }

[psy-online]

Hi @Max2022 ,

were you able to solve the issue? Now I am getting the error on grant permission page.

[Max2022]

@psy-onlineUnfortunately not. I opened a support ticket and it has been on hold since 7/27. It is being looked at by a dev, so just waiting for a response for now.

[alex799]

@Max2022 Hello, Max!

Have you solved this issue? I'm facing it now and don't know how to fix the 404 error.

[VincentLesc]

@alex799   @Max2022 @psy-online 

Same problem here. Did you find a solution ?

[gmina]

Looks like I'm getting the same issue now.  Anyone find a solution to this?

[carloalberto1]

I am getting the same error and can't setup payments on the website now.

Any updates on this?

Just get 404 at the permission page step.

[gmina]

@carloalberto1  - this ended up being a cookie issue for me.  I switched to a different browser and made sure i had no paypal cookies and then it started working correctly for my linking workflow.

[Sammk1]

Same problem. I have been in contact with paypal for last 1 year but no solution