Trying to enable live access to my API app

LaMichoacana
New Community Member

I have tested everything on the sandbox side and it all functions as expected .. but now I want to enable the live access and I get this error : 

 

Email confirmation needed:To create an app, confirm your email address. We sent you an email with instructions on how to confirm your email address. Alternatively, go to paypal.com to confirm your email.
 
 
The problem is that I have confirmed my email .. so that link just takes me to a page that says everything is confirmed. 
 
What do I need to do ? 
 
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