This transaction cannot be processed. The merchant's account is not able to process transactions.

HP-Union
Contributor
Contributor

Hi, when I try to pay by card, I get a notification: "This transaction cannot be processed. The merchant's account is not able to process transactions." 
I'm using Paid membership pro for subscriptions. Can you help me with this? 

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1 REPLY 1

PayPal_Donna
Moderator
Moderator

Hello @HP-Union,

 

Welcome to the PayPal community and thank you for your post.

 

In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you. 

 

-Donna

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