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The Merchant is not enabled to pass SoftDescriptor or SoftDescriptorCity

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jamieburchell
Contributor
Posted on

Hi there

 

I am trying to test PayPal Pro payments using Restrict Content Pro and am getting the message:

 

The Merchant is not enabled to pass SoftDescriptor or SoftDescriptorCity

 

I believe this is something that PayPal needs to enable on the account. The sandbox ID is Z6C6X3AA8HEMG.

 

Is someone able to assit?

 

Thanks

Jamie

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The Merchant is not enabled to pass SoftDescriptor or SoftDescriptorCity

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MTS_Justin
Moderator
Hello,

Thanks for providing the merchant id for your sandbox account.

I've made a configuration change to the account which should resolve this issue for you.

Thanks !

Was my post helpful? If so, please give me a kudos!

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Solved

The Merchant is not enabled to pass SoftDescriptor or SoftDescriptorCity

Options
Go to solution
MTS_Justin
Moderator
Hello,

Thanks for providing the merchant id for your sandbox account.

I've made a configuration change to the account which should resolve this issue for you.

Thanks !

Was my post helpful? If so, please give me a kudos!

View solution in original post

The Merchant is not enabled to pass SoftDescriptor or SoftDescriptorCity

Options
Go to solution
jamieburchell
Contributor

Thanks!

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