The Merchant is not enabled to pass SoftDescriptor or SoftDescriptorCity

jamieburchell
Contributor
Contributor

Hi there

 

I am trying to test PayPal Pro payments using Restrict Content Pro and am getting the message:

 

The Merchant is not enabled to pass SoftDescriptor or SoftDescriptorCity

 

I believe this is something that PayPal needs to enable on the account. The sandbox ID is Z6C6X3AA8HEMG.

 

Is someone able to assit?

 

Thanks

Jamie

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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

MTS_Justin
Moderator
Moderator
Hello,

Thanks for providing the merchant id for your sandbox account.

I've made a configuration change to the account which should resolve this issue for you.

Thanks !

Was my post helpful? If so, please give me a kudos!

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2 REPLIES 2
Solved

MTS_Justin
Moderator
Moderator
Hello,

Thanks for providing the merchant id for your sandbox account.

I've made a configuration change to the account which should resolve this issue for you.

Thanks !

Was my post helpful? If so, please give me a kudos!
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jamieburchell
Contributor
Contributor

Thanks!

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