System Error while login

rohanb
New Community Member

Dear Service provider,

We are using paypal sandbox(testing) in our application ,
it was working fine earlier but from Saturday its  not allowing to login and showing a System Error " client_auth_mech_not_allowed"
 
kindly check this and please provied us the solution
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12 REPLIES 12

wuseal
New Community Member

Please reply us, could  you please help to resolve our problem?

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sandeeplondhe
Contributor
Contributor

I am having the same problem, if anyone get the solution then please let me know too. Thank you.

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MTS_Justin
Moderator
Moderator
Hello,

Apologies for the inconvenience.

This issue should now be resolved.

Please check and confirm.

Thanks !

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sandeeplondhe
Contributor
Contributor

The issue is not resolved yet. It is still showing the same error message.

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MTS_Justin
Moderator
Moderator

Hello,

Appreciate the response.

Please provide the exact steps to reproduce the issue.

Please also provide the merchant id for the sandbox account being used. Details on how to retrieve the merchant id for a sandbox account can be found within the following thread here

Thanks !


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sandeeplondhe
Contributor
Contributor

Still not working. Sandbox login to web portal works fine. but when I login to sandbox account using the same details it doesn't work.

My client id is AaJ9UD4SBvl90xsoGkoRTNhtYBvg501kVGm4pqQNHwqJ0rwYJ6_vpRr8PdBwB755YG1xo8G6IWmgPgU3

Please do the needful.

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Khushbuu
Contributor
Contributor

This issue is still there please check screenshot below.

Image Pasted at 2020-1-22 18-35.png

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lsuharev
Contributor
Contributor

I have same issue on ios android, this is not a problem with the account, since it works in the web version. Until recently, everything worked in native ios and android.

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Skillz-QA
Member
Member

This error is actively being observed on iOS and Android for my team as well. This started happening on January 16th and has not corrected itself. The error message is visible on Android but is silent on iOS, only returning invalid credentials feedback instead.

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