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Dear Service provider,
Appreciate the response.
Please provide the exact steps to reproduce the issue.
Please also provide the merchant id for the sandbox account being used. Details on how to retrieve the merchant id for a sandbox account can be found within the following thread here
Still not working. Sandbox login to web portal works fine. but when I login to sandbox account using the same details it doesn't work.
My client id is AaJ9UD4SBvl90xsoGkoRTNhtYBvg501kVGm4pqQNHwqJ0rwYJ6_vpRr8PdBwB755YG1xo8G6IWmgPgU3
Please do the needful.
I have same issue on ios android, this is not a problem with the account, since it works in the web version. Until recently, everything worked in native ios and android.
This error is actively being observed on iOS and Android for my team as well. This started happening on January 16th and has not corrected itself. The error message is visible on Android but is silent on iOS, only returning invalid credentials feedback instead.