Sorry, your bank wasn't able to verify your VISA

bharathvasudeva
New Community Member

My buyer and merchant accounts are in INR and the currency is INR in my code. I had one successful transaction to my merchant in sandbox mode. Post that I keep getting "Sorry, your bank wasn't able to verify your VISA" this error for any transaction. I tried recreating the buyer account, clearing cookies, restarting. Nothing helped. If someone has any clues, please do help.

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1 REPLY 1

MTS_Justin
Moderator
Moderator
Hello,

Please review the thread "how to report a sandbox issue" which is pinned at the top of this forum and respond back with all the relevant information.

I'd like to try and re-produce this issue, so I need all the relevant information such as the accounts involved, the type of payment being attempted, the funding source being used and the exact error message, plus the complete URL shown in the address bar.

Was my post helpful? If so, please give me a kudos!
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