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MTS_Justin
Moderator
Hello,

I've edited the post for you to remove the majority of the ID's.

Thanks !

Was my post helpful? If so, please give me a kudos!

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Invonto
Contributor

I am in a similar situation where I can not link a Sandbox account to a developer accounts. What information do I need to provide so you can link them? 

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Invonto
Contributor

@MTS_Justin  I do not see my merchant ID / seller ID account on the Sandbox. Can you just link the two via the e-mail address, <removed> please? Both the dev account and sandbox account use that email.

 

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Invonto
Contributor
My email address was removed from my post. Has this issue been addressed? It appears the inability to connect a sandbox account and a developer account has existed for nearly a month. Why has this taken so long to be addressed? Poor customer service on multiple levels.

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