Something went wrong. The sandbox account could not be created. Please try again.

sukhdeep_tummee
Contributor
Contributor

I'm trying to create sandbox accounts for testing but this error keeps coming.

 

I've done the following to resolve this error:

1. Cleared browser cache and cookies.

2. Tried creating account from incognito mode.

 

Error ID that was provided: error id: e569695846a69

 

Any help will be great. Thank you!

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1 ACCEPTED SOLUTION

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MTS_Justin
Moderator
Moderator
Hello,

Unfortunately we're experiencing some technical issues within our sandbox environment at this time.

Further details in this post : https://www.paypal-community.com/t5/Sandbox-Environment/PayPal-Developer-Issues-when-attempting-to-c...

Thanks !

Was my post helpful? If so, please give me a kudos!

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2 REPLIES 2

sukhdeep_tummee
Contributor
Contributor

To anyone still facing this issue, this small observation helped:

1. If your business and your personal sandbox countries are different, this error could come. 

2. When I made my personal sandbox as same country as my business account, the personal sandbox account was created.  

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Solved

MTS_Justin
Moderator
Moderator
Hello,

Unfortunately we're experiencing some technical issues within our sandbox environment at this time.

Further details in this post : https://www.paypal-community.com/t5/Sandbox-Environment/PayPal-Developer-Issues-when-attempting-to-c...

Thanks !

Was my post helpful? If so, please give me a kudos!
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