Sandbox to live

DEEPSINGH11
New Community Member

Paypal is showing me error in moving from sandbox  to live, they said that you have to confirm the email address but my email address is already verified. 

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1 REPLY 1

MTS_Justin
Moderator
Moderator
Hello,

The notification is slightly deceptive in that it means you need to have a confirmed email address AND a verified account.

Confirm Email : https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-my-email-address-faq1485

Verify Account : https://www.paypal.com/us/smarthelp/article/how-do-i-verify-my-paypal-account-faq444

Thanks !

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