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Sandbox pay by credit OK pay by PalPal not allowing login

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Sandbox pay by credit OK pay by PalPal not allowing login

Any help would be appreciated

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Re: Update to Sandbox pay by credit OK pay by PalPal not allowing login

Tech support determined It was a password issue.  I had to reset the password for the test buyer.

 

Thanks to all who helped.

2 REPLIES 2
Contributor

Update to Sandbox pay by credit OK pay by PalPal not allowing login

Our merchant id is:  U2SVCAFNZCZEL

 

I am thinking that the problem may be that my sandbox credentials are no longer valid (It's been a while since I have logged in).  The password I have for "xxx-facilitator_api1.domain.something" is not allowing me to log in to my sandbox account.  Any help/direction would be appreciated.

 

I would like to check the documentation to make sure I am using the api correctly.

 

I am using javascript for connecting (in sandbox not live) from my test html page.  It works fine for the credit/debit card transaction.  I am not able to connect using my PayPal login for testing.

 

Thank in advance

Contributor

Re: Update to Sandbox pay by credit OK pay by PalPal not allowing login

Tech support determined It was a password issue.  I had to reset the password for the test buyer.

 

Thanks to all who helped.