Sandbox not receiving email notfications after completed payments
traintime-de
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Posted on
Jul-21-2021
06:18 AM
Hi there
Our Sandbox has not received any notifications email since 05 July:
However payments have been successfully made:
This issue seems to be across sandbox accounts all our sandbox accounts:
Notifications are on:
Please advise.
Thanks
4 REPLIES 4
MTS_Justin
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Jul-26-2021
06:11 AM
Hello,
We're currently aware of a technical issue where emails are not being delivered within our sandbox environment.
The relevant technical teams have been engaged to investigate and provide a solution. Once a solution is made available, I'll update this thread.
Apologies for any inconvenience.
Thanks !
Was my post helpful? If so, please give me a kudos!
We're currently aware of a technical issue where emails are not being delivered within our sandbox environment.
The relevant technical teams have been engaged to investigate and provide a solution. Once a solution is made available, I'll update this thread.
Apologies for any inconvenience.
Thanks !
Was my post helpful? If so, please give me a kudos!
traintime-de
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Aug-17-2021
12:12 PM
Hi there 👋
PayPal email notifications were working but they seem to have stopped working again since 06 August 2021:
MTS_Justin
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Aug-18-2021
02:03 AM
Hello,
The issue is not resolved yet, the relevant technical teams continue to investigate to find a solution.
Once it has been found, I'll post back in this thread.
Thanks !
Was my post helpful? If so, please give me a kudos!
The issue is not resolved yet, the relevant technical teams continue to investigate to find a solution.
Once it has been found, I'll post back in this thread.
Thanks !
Was my post helpful? If so, please give me a kudos!
MTS_Justin
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Aug-23-2021
02:01 AM
Hello,
This issue is now resolved.
Thanks !
Was my post helpful? If so, please give me a kudos!
This issue is now resolved.
Thanks !
Was my post helpful? If so, please give me a kudos!
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