Sandbox merchant account balance not increasing

shimshinatti
Contributor
Contributor

We're using the latest Checkout NodeJS SDK. There are no issues with creating an order and capturing the payment for the order. We've checked the responses of both requests and they return the proper responses.

When checking the buyer sandbox account, the orders are already marked as complete and the remaining balance reflects this.

When checking the merchant sandbox account, the orders are also already marked as complete. However, the balance in this account does not change. We've made multiple successful orders and captured all of them, but the balance of the account is still 0.00.

 

We've checked other similar issues but the solutions there do not apply to our problem. I attached screenshots below for reference.

 

This is the buyer sandbox account.

paypal1_b.png

 

This is the merchant sandbox account.

paypal2_b.png

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