Sandbox app not working

JulienMalbrecq
Contributor
Contributor

Hi,

 

I encounter an issue with the REST API apps: I can't access the apps credentials, the server replies with either a 500 error or a 503 error.

When I use the api, I can create an order but not capture it (I get a 403 error).

Has anyone encountered the same problems?

 

Thanks

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3 REPLIES 3

MTS_Justin
Moderator
Moderator
Hello,

Thanks for taking the time to report this issue.

We're aware and actively working to resolve the issue as soon as possible.

I'll pin this thread to the top of the forum so other users are aware of the impact and I'll update it once the issue has been resolved.

Apologies for any inconvenience caused.

Thanks !

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jeidsoter
Contributor
Contributor

Same here, the error still persists. Opening the REST API application detail in "My Apps & Credentials" leads to an error 500 so I can't get my app credentials.

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MTS_Justin
Moderator
Moderator

Hi All,

 

This issue should now be resolved.

 

I've tested myself today and I can view the details for existing REST applications and create new "merchant" type REST applications.

 

Please note, we are still working on an issue with "platform" app creation failing and we hope to have that resolved as soon as possible.

 

Apologies for any inconvenience caused.

 

Thanks !


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