Sandbox account not processing payment - message processing

cwoo
New Community Member

the  sandbox account  was recently set up to test the  paypal  with  fake money .  I dont understand  why after it is paid  the sandbox  account balance  summary  states  the  transaction  is  processing  why did it not  just go through .

 

the  effect of this is my  ecommerce plugin    woo commerce has the status  of the sales order  on hold  . 

 

Colin

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1 REPLY 1

MTS_Jennifer
Moderator
Moderator

Hello,

Thank you for posting to the PayPal Sandbox Community.

Its possible that the IPNs were not turned on so WooCommerce is not getting the information that the payment processed.

Log into your Sandbox account at https://sandbox.paypal.com, turn on IPNs and add the IPN listener URL.

  1. Log in to https://sandbox.paypal.com
  2. Navigate to your Profile (to the left of logout)
  3. Click on Account Settings
  4. Click Notifications under Business Profile
  5. In this page, find the "Instant Payment Notifications" option and click the "Update" button/link.
  6. Click "Choose IPN Settings" to specify your listener's URL and activate the listener.
  7. Specify the Default URL for your listener in the Notification URL field.
  8. Choose Receive IPN messages (Enabled) to enable your listener.
  9. Click Save.

In case you need it, here is WooCommerce's PayPal Standard Integration Guide.

 

Thank you,

Jennifer

PayPal

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