Sandbox- Unable to access sandbox account

[durgeshsri]

Hi all,

I am able to login on my developer account but I can't able to see my sandbox account and getting below error:

Something went wrong getting your credentials. Try again.

If you wish to report this error please include the following error id: fbfb7acfe7b18

I need to access my account please help me regarding to this issue.

[MTS_Justin · Accepted solution]

Hello,

This issue should now be resolved.

Apologies for any inconvenience caused.

If you experience this issue in the future, please create a new post / thread.

Thanks !

[pgt324]

I am unable to login to the sandbox. I have tried using my Paypal credentials which don't work. I have tried setting up an account in the sandbox, however that seems to be setting up a new Paypal account. Help would be wonderful.

[wgshop]

I have the same problem.. how can I solve this problem?

Something went wrong. One or more sandbox accounts could not be fetched. Try again.

If you wish to report this error please include the following error id: a4275d66581b9

thanks 

[Mex3]

I have the same issue

[MTS_Justin]

Hello,

Thanks for taking the time to report this issue.

We're aware and already investigating the issue and hope to have a solution soon.

I'll post back in this thread once the issue has been resolved.

Apologies for any inconvenience.

Thanks !

[tawaritsch]

Same issue here. Sandbox accounts could not be created nor listed:

Something went wrong. The sandbox account could not be created. Please try again.

PayPal Sandbox status does not list any incident.

[MTS_Justin]

Hello,

The issue is now resolved and loading sandbox accounts is working as expected.

Thanks !