Sandbox Payments take 6 hours to process
PetkaDot
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Posted on
Jul-02-2021
09:27 AM
{
"payout_batch_id": "WJB4NX5J9KJXC",
"batch_status": "SUCCESS",
"time_created": "2021-07-01T23:38:38Z",
"time_completed": "2021-07-02T03:01:47Z",
"time_closed": "2021-07-02T03:01:47Z"}
Payment in my sandbox environment take 6 or more hour to go from Pending to Success. It used to be within seconds, not hours.
Can someone explain?
2 REPLIES 2
MTS_Justin
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Jul-05-2021
04:04 AM
Hello,
In the example shown, it took approx 3 hours to complete.
If the issue persists today with a new payout, share a new example and include the debug id returned in the API response when creating the payout batch.
Thanks !
Was my post helpful? If so, please give me a kudos!
In the example shown, it took approx 3 hours to complete.
If the issue persists today with a new payout, share a new example and include the debug id returned in the API response when creating the payout batch.
Thanks !
Was my post helpful? If so, please give me a kudos!
PetkaDot
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Jul-06-2021
07:51 AM
I do not know of what debug id you are talking about, but we are still experiencing this problem, here is the transactions that is still pending after 12 hours:
{
"batch_header": {
"payout_batch_id": "AWFQT7SZW6WFA",
"batch_status": "PENDING",
"time_created": "2021-07-06T04:02:30Z",
"sender_batch_header": {
"sender_batch_id": "f45e3a44-8275-495a-b6ce-4ac30524e864_qbetest8",
"email_subject": "You got payment for a ....",
"email_message": "You got a payment .... Reward: $8."
},
"funding_source": "BALANCE",
"amount": {
"currency": "USD",
"value": "8.00"
},
"fees": {
"currency": "USD",
"value": "0.25"
}
},
"items": [
{
"payout_item_id": "CKTYWY7EFQQAC",
"transaction_status": "PENDING",
"payout_item_fee": {
"currency": "USD",
"value": "0.25"
},
"payout_batch_id": "AWFQT7SZW6WFA",
"payout_item": {
"recipient_type": "PAYPAL_ID",
"amount": {
"currency": "USD",
"value": "8.00"
},
"receiver": "LRTGWSTWFXBA2",
"recipient_wallet": "PAYPAL"
},
"links": [
{
"href": "https://api.sandbox.paypal.com/v1/payments/payouts-item/CKTYWY7EFQQAC",
"rel": "item",
"method": "GET",
"encType": "application/json"
}
]
}
],
"links": [
{
"href": "https://api.sandbox.paypal.com/v1/payments/payouts/AWFQT7SZW6WFA?page_size=1000&page=1",
"rel": "self",
"method": "GET",
"encType": "application/json"
}
]
}
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