Sandbox Payments take 6 hours to process

PetkaDot
Contributor
Contributor

 

{        
"payout_batch_id": "WJB4NX5J9KJXC",
        "batch_status": "SUCCESS",
        "time_created": "2021-07-01T23:38:38Z",
        "time_completed": "2021-07-02T03:01:47Z",
        "time_closed": "2021-07-02T03:01:47Z"}

 

Payment in my sandbox environment take 6 or more hour to go from Pending to Success. It used to be within seconds, not hours. 

Can someone explain? 

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2 REPLIES 2

MTS_Justin
Moderator
Moderator
Hello,

In the example shown, it took approx 3 hours to complete.

If the issue persists today with a new payout, share a new example and include the debug id returned in the API response when creating the payout batch.

Thanks !

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PetkaDot
Contributor
Contributor

I do not know of what debug id you are talking about, but we are still experiencing this problem, here is the transactions that is still pending after 12 hours:

 

 

{
    "batch_header": {
        "payout_batch_id": "AWFQT7SZW6WFA",
        "batch_status": "PENDING",
        "time_created": "2021-07-06T04:02:30Z",
        "sender_batch_header": {
            "sender_batch_id": "f45e3a44-8275-495a-b6ce-4ac30524e864_qbetest8",
            "email_subject": "You got payment for a ....",
            "email_message": "You got a payment .... Reward: $8."
        },
        "funding_source": "BALANCE",
        "amount": {
            "currency": "USD",
            "value": "8.00"
        },
        "fees": {
            "currency": "USD",
            "value": "0.25"
        }
    },
    "items": [
        {
            "payout_item_id": "CKTYWY7EFQQAC",
            "transaction_status": "PENDING",
            "payout_item_fee": {
                "currency": "USD",
                "value": "0.25"
            },
            "payout_batch_id": "AWFQT7SZW6WFA",
            "payout_item": {
                "recipient_type": "PAYPAL_ID",
                "amount": {
                    "currency": "USD",
                    "value": "8.00"
                },
                "receiver": "LRTGWSTWFXBA2",
                "recipient_wallet": "PAYPAL"
            },
            "links": [
                {
                    "href": "https://api.sandbox.paypal.com/v1/payments/payouts-item/CKTYWY7EFQQAC",
                    "rel": "item",
                    "method": "GET",
                    "encType": "application/json"
                }
            ]
        }
    ],
    "links": [
        {
            "href": "https://api.sandbox.paypal.com/v1/payments/payouts/AWFQT7SZW6WFA?page_size=1000&page=1",
            "rel": "self",
            "method": "GET",
            "encType": "application/json"
        }
    ]
}

 

 



 

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