Sandbox Not working

richosr
Contributor
Contributor

Is anyone else having issues with sandbox.

 

Just keep getting "Doesn't appear to be working - try later" message when trying to make a payment in sandbox.

 

 

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MTS_Jennifer
Moderator
Moderator

Hello,

Thank you for posting to the PayPal Sandbox Community.

This particular Error Message can be caused by multiple reasons:

There was a Sandbox Active Service Disruption that was completely resolved on Friday July 3,2020.

 

Please try the payments again in Sandbox.

 

Thank you,

Jennifer

PayPal

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4 REPLIES 4

RamOnRM
Contributor
Contributor

Same happens in my account.

 

In paypal status I can see 2 incidents:

https://www.paypal-status.com/incident/sandbox

 

(PP-CRI-14144) Incident Start: Jun 16, 07:53 UTC Incident End: On-going

(PP-CRI-14160) Incident Start: Jul 3, 10:39 UTCIncident End: On-going

 

When I try to use the sandbox from the php sdk I receive an error 400 like this:

 

PayPal\\Exception\\PayPalConnectionException: Got Http response code 400 when accessing https://api.sandbox.paypal.com/v1/payments/billing-plans/?page_size=100

 

Will it be solved someday?

 

Waiting since Jun 16....

 

Do I need to configure my plans and prices without the sandbox?

 

I tried contacting the PayPal support in Twitter and receive no reply 😞

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Solved

MTS_Jennifer
Moderator
Moderator

Hello,

Thank you for posting to the PayPal Sandbox Community.

This particular Error Message can be caused by multiple reasons:

There was a Sandbox Active Service Disruption that was completely resolved on Friday July 3,2020.

 

Please try the payments again in Sandbox.

 

Thank you,

Jennifer

PayPal

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RamOnRM
Contributor
Contributor

Hello,

 

Finally I got it working, looks like I was sending an invalid value for page_size and the problem was not related to the sandbox disruption.

 

Thanks for your help!

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stevea24
Contributor
Contributor

Not resolved. I get this problem every time I try and pay for in sandbox and when I tried to delete an old account I got:

 

Something went wrong. One or more sandbox accounts could not be deleted. Try again.

If you wish to report this error please include the following error id: 69da73404e2c3

 

I would really appreciate some help getting this working.

 

Steve

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