Sandbox - Connection Private Issue

Alex_cp
Contributor
Contributor

 I am using Payment Data Transfer and I am attempting to use Paypal Sandbox for testing. It stopped working correctly but I haven't made any changes so it looks like the issue is on Paypal's end.

When I click on a subscription button it takes me to Sandbox Paypal where it offers me to create a paypal account or login with Paypal.

 

Choosing the login option, a warning screen is showned and indicates the following information:
"Your connection is not private Attackers might be trying to steal your information from www.sandbox3.paypal.com (for example, passwords, messages, or credit cards). NET::ERR_CERT_COMMON_NAME_INVALID This server could not prove that it is www.sandbox3.paypal.com; its security certificate is from www.sandbox.paypal.com. This may be caused by a miconfiguration or an attacker intercepting your connection. Proceed to www.sandbo3.paypal.com (unsafe)" .

If I tell chrome to proceed anyway it allows me to view the generic login in the following url: https://www.sandbox3.paypal.com/signin/?returnUri=https%3a%2f%2fwww%2esandbox3%2epaypal%2ecom%2fus%2... (note that the htpps:// is red and scratched).

After logging in, it takes me to "my account" and doesn't ask me to confirm the payment.

 

NOTE: Before the request error, this issue was already happening.

Here is a stackoverflow question showing the problem - https://stackoverflow.com/questions/44640024/paypal-sandbox-ssl-issue-redirect-issue/44652397

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56 REPLIES 56

Alex_cp
Contributor
Contributor

It's working.. it's necessary to tell chrome to proceed anyway. After login the process can finally be completed!

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MTS_Justin
Moderator
Moderator
Thanks for the confirmation @Alex_cp !

We are going to resolve the issue with the domain name soon, so that shouldn't be necessary in the near future.

Apologies for the inconvenience

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julianuy
Contributor
Contributor

Hi,

 

Sorry, but I don't think this issue has been resolved yet. I am still experiencing this issue while testing in the sandbox. I tried in Chrome and Edge (I used a different computer, not used before), the SSL error is still happening and even if I continue to the unsecure website, when I try to login with the test account it is not working: "Some of your info isn't correct. Please try again". Screenshot: http://take.ms/WsY2s

 

If I try to reset the password clicking "Having trouble logging in?" then I get the following error message: http://take.ms/4XhPS

"Sorry, something went wrong on our end. Please try again."

 

 

 

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MTS_Justin
Moderator
Moderator
This is a unique issue compared to the one described in this thread. The issue with subscriptions not redirecting to the subscriptions details page is resolved.

Share your button code here so that I can test it or submit a support ticket at our portal and a member of the team will review it - https://www.paypal.com/mts

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therealzeta
Contributor
Contributor

How this issue impact the Name-Value Pair (NVP) connections and how can it be fixed? I am getting errors in all Paypal operation from subscription to TransactionSearch.

 

Regards

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shanksmax
Contributor
Contributor

This is not fixed yet Smiley Sad

its really hurting the developement.

 

here is the subscription button code, just in case

<form action="https://www.sandbox.paypal.com/cgi-bin/webscr" method="post" target="_top">
<input type="hidden" name="cmd" value="_s-xclick">
<input type="hidden" name="hosted_button_id" value="F9E53BLLLW5U8">
<input type="image" src="https://www.sandbox.paypal.com/en_US/i/btn/btn_subscribeCC_LG.gif" border="0" name="submit" alt="PayPal - The safer, easier way to pay online!">
<img alt="" border="0" src="https://www.sandbox.paypal.com/en_US/i/scr/pixel.gif" width="1" height="1">
</form>

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shearn
Contributor
Contributor

The problem is resolved for me. When I subscribe using sandbox it now takes me to payment page after log in, rather than the user account page as it did beofre the fix. Thank you.

 

Simon

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MTS_Justin
Moderator
Moderator

Hi @shanksmax

 

I've tested your code and it works ok, which you can confirm by the payment and active subscription within your sandbox account.

 


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tkadm30
Contributor
Contributor

I have the same problem. Should I go ahead and proceed anyway on a insecure connection to continue testing and development ?

 

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MTS_Justin
Moderator
Moderator
Hi @tkadm30

The warning message is only due to the domain name (sandbox3.paypal.com) not matching the domain name on the certificate (sandbox.paypal.com). There is no risk involved in this instance, the connection will still be secured via SSL.

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