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Sandbox Account Creation Error

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MTS_Justin
Moderator
Hello,

This issue should now be resolved.

Apologies for any inconvenience caused.

If you experience this issue in the future, please create a new post / thread.

Thanks !

Was my post helpful? If so, please give me a kudos!

Sandbox Account Creation Error

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Co11een
New Community Member

Hello I'm lost on this error as well and my Merchant ID is <removed>. Please help my insanity

Sandbox Account Creation Error

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ChrisInNC
Contributor

Same problem. I opened a separate thread, gave my merchant id as suggested, but got an email back that entering the id was against community guidelines. I don't know what to do.   I see similar issues raised in the forum and the solution is always ' we fixed it, everything is fine' but there is never any info to indicate what was wrong or anything I can do to fix or get around the problem.  Extremely frustrating. I have a client who can not understand why I am not making progress. 

Sandbox Account Creation Error

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dcrea
New Community Member

I have the same problem, please enable my testing profile please.

 

Thanks you

Sandbox Account Creation Error

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SystemaIt
Contributor

I have the same problem, i cant creat a personal sandbox account.

The default business and personal account were not created, i succeded in creating a business account after 2 hours, i have no idea why, but at some point it worked, but i still get this message when i try to create a personal account.

Please  i need help.

 

Something went wrong. The sandbox account could not be created. Please try again.

If you wish to report this error please include the following error id: 77116b8015b59

Sandbox Account Creation Error

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lu9428
Member

Hello, this is Lukas from Germany.
I have the same problem, so I get the following error message when creating.


can you help me?
thank you

 

 

Something went wrong. The sandbox account could not be created. Please try again.

If you wish to report this error please include the following error id: 618ab0208c001

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