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Risk and fraud management inaccessible the sandbox

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Contributor
Contributor

Risk and fraud management inaccessible the sandbox

When clicking "Manage Paypal Risk and Fraud" from "My Profile", I am redirected to the account ledger page. I cannot access the "risk and fraud management" settings for my paypal sandbox merchant account by direct URL access or link on the website. It is important that I am able to change these settings because I am getting a "Transaction refused due to risk model" with "ErrorCode: 10626" for certain transactions—I am assuming it's because they are over $1500.

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: Risk and fraud management inaccessible the sandbox

Hi CI9,

The sandbox has a transaction limit of about 1100, everything above it is blocked due to risk.

View solution in original post

2 REPLIES 2
Moderator

Re: Risk and fraud management inaccessible the sandbox

Hi CI9,

The sandbox has a transaction limit of about 1100, everything above it is blocked due to risk.

View solution in original post

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Contributor
Contributor

Re: Risk and fraud management inaccessible the sandbox

I'm not really sure what risk there is in the sandbox for transactions over 1100. This seems kind of ridiculous since some may need to test larger orders/transactions. Nevertheless, this appears to the the correct answer. Thanks.