Please check your entries and try again- Sandbox environment error

zainuvk
Contributor
Contributor

 

I am new to PayPal and trying to learn how to integrate Paypal with payment portal of a site  which I have been developing. To test the payment the first step was to set up sandbox credentials  as described here doc

zainuvk_0-1594540651481.png

 

 

No when I try to use these credentials to login to sandbox portal  , I am getting error "Please check your entries and try again."

 

zainuvk_1-1594540853389.png

 

Could you please guide if I am missing something here.

 

Thanks a lot for the help

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

MTS_Jennifer
Moderator
Moderator

Hello,

Thank you for posting to the PayPal Sandbox Community.

The screen shot that was provided is your credentials that you use to integrate Braintree Express checkout, it cannot be used to login to  your sandbox account. If you did not setup a password for your sandbox accounts you can change the password in the Sandbox Accounts on the PayPal Developer Dashboard.

Here is how to change the password for your sandbox accounts so you can log in at https://sandbox.paypal.com

  • Log into the PayPal Developer Dashboard
  • Click on Accounts under Sandbox
  • Click the three dots next to the account you want to log into

MTS_Jennifer_0-1594563123138.png

  • Click View/edit account

MTS_Jennifer_1-1594563168527.png

  • Click Change password
  • Update the password

 

Once the password is updated, go to https://sandbox.paypal.com and you can login with the email address of your sandbox account and the new password you just created.

 

Thank you,

Jennifer

PayPal

 

View solution in original post

Login to Me Too
2 REPLIES 2
Solved

MTS_Jennifer
Moderator
Moderator

Hello,

Thank you for posting to the PayPal Sandbox Community.

The screen shot that was provided is your credentials that you use to integrate Braintree Express checkout, it cannot be used to login to  your sandbox account. If you did not setup a password for your sandbox accounts you can change the password in the Sandbox Accounts on the PayPal Developer Dashboard.

Here is how to change the password for your sandbox accounts so you can log in at https://sandbox.paypal.com

  • Log into the PayPal Developer Dashboard
  • Click on Accounts under Sandbox
  • Click the three dots next to the account you want to log into

MTS_Jennifer_0-1594563123138.png

  • Click View/edit account

MTS_Jennifer_1-1594563168527.png

  • Click Change password
  • Update the password

 

Once the password is updated, go to https://sandbox.paypal.com and you can login with the email address of your sandbox account and the new password you just created.

 

Thank you,

Jennifer

PayPal

 

Login to Me Too

zainuvk
Contributor
Contributor

Thanks a lot for the help and guidance. This worked and I could login.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.