Payments created in Sandbox not shown in Activity or in IPN list

agelakis
Contributor
Contributor

Hello everyone,

I am quite new in this (paypal development) and this is my first comment/question here, so please, pardon any mistakes I might make.

I have already asked the question at PayPal community and I was redirected here, so, here it is:
 

I am trying to make a sandbox payment using the "Server Side Express Checkout using REST" method (from here:  https://developer.paypal.com/demo/checkout/#/pattern/server ).
Everything seems to work fine apart from that when I use my buyer account, I see the amount paid being reduced, but it never seems to reach the business account!
I have made several payments all with the same result! No payments received shown in my sanbox account actiivity, and also, although I have enabled IPN notfications, I see none of those payments in my IPN list.

I have some more questions, but maybe I will ask after I manage to find a solution to this one!

For my backend I use python, and I follow the instructions shown here: 

For creating and executing the payment:
https://github.com/paypal/PayPal-Python-SDK

When I retrieve these payments with a python script
(as shown here here:  https://github.com/paypal/PayPal-Python-SDK/blob/master/samples/payment/all.py   )
the status of these payments is shown as "approved" ("state": "approved") (While before execution the payment it was ("state": "created")...

I have the feeling that that is the reason why I don't see them in my activity list or in my IPN list, because the "state" should be "completed" or something similar! But how can I do that? I can't find any documentation on the matter and I don't understand why after the payment execution python script finishes,  the "state" is not "completed"!

Any help will be much appreciated as this is a bit urgent!

Thank you in advance for your help!

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6 REPLIES 6

MTS_Justin
Moderator
Moderator
Hi @agelakis

Can you provide the email addresses for both the merchant account used to submit the request and the buyer account used to make the payment and I'll take a look for you ?

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agelakis
Contributor
Contributor

Hello @MTS_Justin 

I tried to post the details here but I guess that I am not allowed to put an email address inside a message so please give me another way to send you these email addresses!

Thank you for your help!

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agelakis
Contributor
Contributor

Actually, here they are:
Business account email: "mounttop07 at gmail .  com"
Business facilitator account email: "mounttop07-facilitator at gmail .  com"
Buyer email: "mounttop07-buyerat gmail .  com"

Although at faclitator's "funding" tab here: https://developer.paypal.com/developer/accounts/
I see some balance, but when I go to my activity

here: https://www.sandbox.paypal.com/businessexp/transactions
I don't see any of the payments!

Again. thank you for your help!

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agelakis
Contributor
Contributor

@MTS_Justin Is there any development concerning my problem, after sending you the details?

Thank you!

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MTS_Justin
Moderator
Moderator
Hi @agelakis

I've checked your business account and I can see multiple payments which were received from your buyer account, the latest being on the 14th October.

The latest transaction was received from another sandbox buyer account on the 17th October, under transaction id "54U06330YT954342C".

I'm not seeing any issue here

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agelakis
Contributor
Contributor

I have tried several payments with my server-side rest method, they seem to be successful but still, I don't see them in my activity list here:
https://www.sandbox.paypal.com/businessexp/transactions
I have also tried a donation button, and the payment I did from the donatiion button shows up on the activity list!
I am still a bit worried!

I also have other problems though, when the payment popup appears and I choose "Pay with Debit or Credit Card", I select "Greece" from the country dropdown and then the interface appears empty of any labels like it is shown in the screenshot!
When I choose to change the language back to English (fromfine, but I don't want my users to see an empty page and then change it back to English!
Is there any way that when I choose "Greece" the interface remains with English localization?Empty interfaceEmpty interface the link at the bottom) everything shows up just 

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