Payment ok but no money is balanced

ERKA
Contributor
Contributor

what is going on? we need really urgent help and paypal support by phone is not able to help. the form which we ought to fill out is ok but we tried it twice without any feedback from the tech-support. we already have a  REST PHP SDK API on express checkout basis which runs fine...but with the lateset 1.13 we where but able to place 201 creation payment but no balancing was made on the merchant account. who can help here personally?

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MTS_Justin
Moderator
Moderator
Hello,

Creating a payment via REST is only one half of the payment process, you still need to execute the payment for the transaction to be committed and funds exchanged.

Payment Create : https://developer.paypal.com/docs/api/payments/#payment_create

Payment Execute : https://developer.paypal.com/docs/api/payments/#payment_execute

Was my post helpful? If so, please give me a kudos!

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MTS_Justin
Moderator
Moderator
Hello,

Creating a payment via REST is only one half of the payment process, you still need to execute the payment for the transaction to be committed and funds exchanged.

Payment Create : https://developer.paypal.com/docs/api/payments/#payment_create

Payment Execute : https://developer.paypal.com/docs/api/payments/#payment_execute

Was my post helpful? If so, please give me a kudos!
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ERKA
Contributor
Contributor

thanx it worked now i implemented second half and i was also on this way to find out but now i was confident with your quick reply thanx MTS_Justin!

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siebmanb
Contributor
Contributor

I have the same issue, payments appear as "completed" in my merchant account but my balance does not show the amounts. Do I have an issue with the second step?

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