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Payment error when live but in sandbox all ok

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New Community Member

Payment error when live but in sandbox all ok

Hi, I have set a website up where people pay each other for items they have purchased. My developer has tested the site out via sandbox and everything is fine with no errors. But as soon as you take it out of sandbox mode and pay for something the payment is not showing as payment received under outstanding payments. Everthing goes through and the other person receives the payment. Any help would be great.