PayPal Internal Error whenever I try to confirm sandbox account credit card details

[AnneMN]

PayPal: Internal Error

We can't process your request right now. Please try again later.

I've had this error consistently over the past week whenever I try to confirm sandbox account credit card details. The PayPal Production status page says everything is operational.

Any idea on how to move on from this error?

[MTS_Justin · Accepted solution]

Hello,

"whenever I try to confirm sandbox account credit card details"

Can you please provide more information on exactly what your doing when you receive this error ?

The PayPal production status page will not show if there are issues within our sandbox environment, we have a separate status page for that environment, although It's not updated unless the impact is severe.

Sandbox Status : https://www.paypal-status.com/product/sandbox

[AnneMN]

I deleted this account - please see discussion on https://www.paypal-community.com/t5/Sandbox-Environment/Unable-to-confirm-sandbox-email-address/m-p/...