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PayPal Internal Error whenever I try to confirm sandbox account credit card details

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PayPal Internal Error whenever I try to confirm sandbox account credit card details

PayPal: Internal Error

We can't process your request right now. Please try again later.

 

I've had this error consistently over the past week whenever I try to confirm sandbox account credit card details. The PayPal Production status page says everything is operational.

 

Any idea on how to move on from this error?

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Moderator

Re: PayPal Internal Error whenever I try to confirm sandbox account credit card details

Hello,

"whenever I try to confirm sandbox account credit card details"

Can you please provide more information on exactly what your doing when you receive this error ?

The PayPal production status page will not show if there are issues within our sandbox environment, we have a separate status page for that environment, although It's not updated unless the impact is severe.

Sandbox Status : https://www.paypal-status.com/product/sandbox

Was my post helpful? If so, please give me a kudos!
2 REPLIES
Moderator

Re: PayPal Internal Error whenever I try to confirm sandbox account credit card details

Hello,

"whenever I try to confirm sandbox account credit card details"

Can you please provide more information on exactly what your doing when you receive this error ?

The PayPal production status page will not show if there are issues within our sandbox environment, we have a separate status page for that environment, although It's not updated unless the impact is severe.

Sandbox Status : https://www.paypal-status.com/product/sandbox

Was my post helpful? If so, please give me a kudos!
Member

Re: PayPal Internal Error whenever I try to confirm sandbox account credit card details