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PayPal Developer: Issues when attempting to create sandbox app and users

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cdgonzalezgo
New Community Member
Posted on

Hello,

 

I would like to request help please. I want to integrate PayPal to an already-in-production online store, but in order to implement PayPal correctly, I need to create a sandbox app and sandbox users, but when attempting to do so, I get the following:

 

Something went wrong. One or more sandbox accounts could not be fetched. Try again.

If you wish to report this error please include the following error id: f5e0c830308fd

 

Can you help me please?

Thank you.

1 REPLY 1

PayPal Developer: Issues when attempting to create sandbox app and users

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MTS_Justin
Moderator
Hello,

We're aware there are technical issues with certain functionalities within our sandbox environment at the moment.

An external communication has been posted on our status site to advise we're aware of the issues and are working to resolve them as soon as possible : https://www.paypal-status.com/history/eventdetails/31103

An update will be posted on the same status site once the issues have been mitigated.

Apologies for any inconvenience caused.

Thanks !

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