One or more sandbox accounts could not be created.

[HTTPS]

 Hello,

I tried to create a buyer test account. Germany, verified, no credit card, balance 1000 Euros. Password with numbers, symbols (like: != etc.) and letters. Email address on my domain (paypal-test-customer@...) After clicking on "create account" I get the following message:

No matter what I change, I am not able to create an account (I changed browsers, allowed everything). Besides, I have / had two accounts in my sandbox, but they had not been created by me, they seem to be created by paypal:

paypal-fascilitator@ ...my domain

The other one I deleted.

Thanks in advance.

PS. I read the other threads, but they did not solve my problem or I simply overlooked a solution.

[MTS_Justin]

Hello,

After you complete the account creation process and the error is shown "one or more sandbox accounts could not be created", is the sandbox account actually created ? Do you see if in your list of sandbox accounts ?

https://developer.paypal.com/developer/accounts/

[HTTPS]

Hello,

unfortunately not. There is only 1 sandbox account (it also says: total records: 1) and it is the one that has been automatically created, without me initiating it, it was just there (paypal-faciliator@...).

Thanks in advance.

[MTS_Justin · Accepted solution]

Hello,

Ok, I'll need to review your developer account.

Please create a support ticket via our support portal "https://www.paypal.com/mts" and then paste the ticket number in a new reply here and I'll review it.

Thanks

[HTTPS]

Hello Justin,

Here it is: #180530-000204

Thanks!